FAQ

User Manual?


Tap to access the online user manual.

(There is no the PDF copy, as the online web pages contain animated images and videos which can help to understand how to use the app easier than reading the static content in PDF file.)

The Best Practices to create a new project efficiently


Task is not visible on Gantt Chart?


  • Double-tap on the Gantt chart, the task on the tapped line will be selected AND the Gantt Chart will scroll to make the relative taskbar be visible.
  • Or to select the task in the outline panel, the Gantt Chart will scroll to make the relative taskbar be visible if needed.

How to scroll the timeline to today quickly?


Double-tap on the timeline(at top of Gantt chart), Gantt Chart will scroll the timeline to today

How to quickly scroll task list to top?


Double-tap on the empty space of the toolbar.

Can't find the exporting button when using QuickPlan on iPhone?


The toolbar is scrollable
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How many outline levels allowed?


  • 4 outline levels allowed in a single project
  • Plus sub-projects, totally 8 outline levels allowed - which should be enougth for most of the projects
  • You may find for most of project templates of MS Project, the tasks are organized in 2 or 3 outline levles
  • You may find that QuickPlan is the only app which organize tasks in REAL task groups and sub-projects. Organizating tasks well in groups and sub-projects will help make the plan be easy for understanding and tracking
  • If we find we have to organize the tasks in many outline levels, there may be large space for us to structure the tasks well.
  • QuickPlan tries to help to doing rightly - we have an best practice article related talking about task structure

Can the left panel (outline panel) be hidden on the iPad?


Tap or pan on the splitter button between the outline and the Gantt chart panels.

Can all the task groups be collapsed together?


Tap with TWO fingers (it’s NOT the double-tap) on Gantt chart to collapse/expand all task groups together.

How to maintain project resource (project members)?


Tap the project name on the toolbar to edit project properties include project members.

How to change the project start date?


PAN on the timeline (at top of Gantt chart), or tap the project name on the toolbar to edit project properties include project start date.

How to change the project finish date?


Project finish date is calculated automatically - it’s the result of planning.

Can I just specify the project finish date, with some task names, then QuickPlan will help me do the rest?


No

Project Template?


We can create a new project by duplicating from any other project, with options to specify the start date of the new project, and the project members in the new project - every project can be a template.

Our practice is to create a template project for a team.

Import from Excel?


Import from MS Project?


What's the relationship between QuickPlan and Other Apps?


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What's the difference of "% Complete" and "Physical % Complete"?


How to sync across devices?


QuickPlan supports to sync projects via iCloud Drive. Please check the details in the online user manual

How to share projects to other team members?


Will QuickPlan provide all the same features as MS Project?


No. QuickPlan is to help the users do right thing efficiently

  • QuickPlan will balance the functionalities and user experience on the iOS devices, to be more comfortable, more intuitive and more efficient.
  • Very fewer features of MS project be used by most of the planner, for the case if more functions required for business, QuickPlan is flexible enough to integrate with MS project, Mind Map, Excel, and other apps.
  • QuickPlan is being enhanced based on the practices of experts and the feedback from the users. For most of the users to use a simple app for the typical projects.

See more about the considerations and the best practices

Why need to purchase "QuickPlan for iPad" and "QuickPlan for iPhone" separatly?


“QuickPlan for iPad” and “QuickPlan for iPhone” are separated apps. The two apps combined are much cheaper than most of the same kind (we mean those apps with acceptable quality), and you know QuickPlan is the best.

“QuickPlan for iPhone” is not a simple clone of “QuickPlan for iPad”. The user interface is optimized for the small screen size of the iPhone device - a pretty good design for planning on the iPhone efficiently.

For QuickPlan, our choice is to develop them as separated apps. Comparing to a uniform app:

  • For the users who need to use QuickPlan on the iPad and on the iPhone, they pay same.
  • For the users who just need to use the app on one type of device, they pay less.
  • Better design for different devices according to the screen size. These two apps are similar, but the app menu and app navigation are optimized for the devices.
  • Smaller app download size

Not all the apps should be the uniform app.

What's the difference of the standard and pro edtions of QuickPlan for iPad?


If we purchased all the in-app features with the standard edition, the standard edition will has same functionalities as the pro edition.

We encourage the users to download the QuickPlan for iPad pro edition, as the pro version will always include all the features future. The Standard Edition is an alternative option for the users if they want to get the app at a low price (if they do not want to use some advanced features).

How to get a refund


We are sorry, but we can not issue a refund directly as the purchases and refunds are handled only by the Apple App Store, and you can request one by reporting a problem to Apple, and get more help from Apple support. There are also many articles related we can search via Google.com

App Purchasing, Downloading, Installation and Updating issues.


The developer and the app has no control on app purchasing, downloading, installation and Updating. Click to access Apple Support Website

Anything else?


Please check out the online user manual or contact us

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